Talk to Real Engineers, Not a Sales Agent
Every message we receive is read by a senior person within one working day. The person who replies is the same person who will scope and lead your project.
Pick whichever option fits your situation — there is no wrong one.
You Are in the Right Place If…
Before we get to the channels, a quick orientation on what people typically come to us about.
- You have software, AI, or hardware to build and you want a partner who treats it as a long-term system rather than a contract
- You have an existing system that is not holding up — a vendor handover gone wrong, an aging platform, or a build that lost momentum
- You have a security concern — a penetration test you need run, an incident you need investigated, or a compliance audit you need to prepare for
- You have a cloud estate that has grown faster than your engineering discipline — Azure especially, where we have particular depth
- You have an idea you would like to pressure-test with engineers who will not pretend it is brilliant
- You are responding to a vendor proposal and want a second opinion before you sign
- You want to discuss one of our owned products — POS ERP, CRM, Fintech POS, or Security Dashboard
- You are a journalist, partner, supplier, or jobseeker and want to reach the right person quickly
Which Channel Is Right for You?
A quick decision guide so you do not waste time picking the wrong door.
| If You Are… | Best First Step | Expected Response |
|---|---|---|
| Exploring whether to engage us, want a conversation | Book a discovery call | Same day or next working day |
| Clear on scope, want a written response | Send a project brief | Within one working day |
| A larger enterprise with procurement processes | Submit an RFP / tender | Acknowledgement within 24 hours |
| In an active security incident | Call the incident response line | Within one hour, 24/7 |
| A current client with a support request | Contact your delivery lead via live chat | Per your support SLA |
| A journalist or partner enquiry | Use the contact form — select Partnerships | Within two working days |
| Applying for a role | Visit /careers | Within five working days |
| Interested in our products (POS, CRM, etc.) | Submit a brief or open live chat | Within one working day |
| Asking a general or supplier question | Use the contact form or open live chat | Within two working days |
All the Ways to Reach Us
How to Reach Us — Pick the Right Channel
Every route goes to the right team. No email addresses listed publicly — use the form or chat to avoid spam and get a faster, more personal reply.
- General enquiries
- Sales & new projectsSubmit a project brief
- Cybersecurity & incident responseOpen a security ticket
- Owned products (POS ERP, CRM, Fintech POS)Submit a product brief
- Partnerships, media & journalist enquiriesUse the contact form
- Careers & recruitmentVisit Careers page
- Vendor & supplier enquiriesUse the contact form
- Invoicing & billing (active clients)
Phone — When Email Is Not Enough
We answer during business hours and return calls outside them. Active security incidents operate a 24-hour line.
United Kingdom
+44 7493 282220
Mon to Fri, 9 AM to 6 PM GMT
Pakistan (Karachi)
+92 333 348 6887
Mon to Fri, 9 AM to 9 PM PKT
Security Incident Hotline (24/7)
+44 7493 282220
Around the clock, every day
WhatsApp — For Quick Conversations
Works well when you want to start a conversation without writing a long brief, or when WhatsApp is your default business channel.
Chat on WhatsApp
+44 7493 282220 — UK line, read during business hours
We do not use WhatsApp for marketing broadcasts — only genuine client conversations.
Live Chat — On the Website
Live chat is available on every page 24 hours a day, 7 days a week, 365 days a year. The first person you reach is a senior team member or engineer — not a chatbot. No waiting, no queues.
Submit a Project Brief
The fastest way to get a thoughtful written response. About three minutes to complete.
Submit a Project Brief
About three minutes. The richer the brief, the better the response — but a one-line message also works.
Book a Discovery Call
Some conversations are easier on a call than in writing. We hold a thirty-minute discovery slot every working day for new enquiries.
The call is free and obligation-free. We use it to understand what you are trying to do, ask the questions that matter, and agree the right next step.
What to Expect
- 5 minWe listen to what you are trying to build, fix, or secure.
- 10 minWe ask the questions that shape a serious proposal.
- 10 minWe share an honest view of the work, approaches, and rough effort range.
- 5 minWe agree the next step in writing.
Who You Will Speak To
One of our delivery leads — a senior software engineer, AI engineer, security consultant, cloud architect, or hardware engineer depending on your topic. Not a sales development representative.
Pick a Time That Suits You
30 minutes. No prep needed. The person on the call is the one who would lead your engagement.
Prefer to type? Send a project brief or instead.
Submit a Formal RFP, Tender, or Procurement Document
For enterprise and public-sector procurement, we accept RFPs, RFIs, ITTs, and equivalent documents through a dedicated channel.
How to Send a Formal Procurement Document
- Upload using the secure form on this page — attach the document and any supporting files (up to 100 MB)
- Open live chat to discuss the procurement process with an engineer before submitting
- Post for sealed-bid procurement to our UK address: Ealing Cross, 85 Uxbridge Road, London, W5 5BW
Our procurement team acknowledges every formal submission within twenty-four hours and confirms within five working days whether we will respond. If we choose not to respond, we will tell you honestly rather than waste your evaluation time.
Drop your RFP, RFI, or tender pack here — or click to browse
Maximum 100 MB, all formats accepted
For very large documents, email a secure link via the chat or WhatsApp.
Active Incident? Call Now.
+44 7493 282220
Confidential. No initial cost. Containment guidance from minute one.
We do not require you to be an existing client to call. Active incidents do not have time for procurement — we scope the engagement after you are out of immediate danger.
Where to Find Us
UK headquarters in London for client engagement across Europe, USA, Canada, Africa, and GCC. Pakistan engineering hub in Karachi serving Pakistan and Central Asia.
London
HQ
Karachi
Eng Hub
UK Headquarters (London) · Pakistan Engineering Hub (Karachi)
Headquarters
London
C-level executive, business development, and sales. Serves Europe, USA, Canada, Africa, and GCC clients.
- Ealing Cross, 85 Uxbridge Road, London, W5 5BW, United Kingdom
- Monday to Friday, 9 AM to 6 PM GMT
Engineering Hub
Karachi
Engineering hub for software, AI, cybersecurity, and product delivery. Serves Pakistan and Central Asia clients.
- Suite 716, 7th Floor, Park Avenue, PECHS Block 6, Sharah-e-Faisal, Karachi
- Monday to Friday, 9 AM to 9 PM PKT
What Happens Next
From first message to delivery — a clear, predictable process.
You reach out
Send a message or book a call. Automatic acknowledgement immediately.
Written reply
A senior team member reads and responds within one working day.
Discovery
Conversation to understand scope, constraints, and what success looks like.
Proposal
Written proposal for a paid discovery week. Clear scope, price, timeline.
Discovery begins
Output delivered to you — scope, architecture sketch, fixed quotation.
What We Will and Will Not Do With Your Enquiry
What We Will Do
- Read every message within one working day
- Respond in writing with an honest view of the work
- Tell you transparently if we are not the right fit and suggest alternatives
- Keep your project information confidential, including before any NDA
- Route your enquiry to the senior person best placed to help
- Handle your personal data in line with GDPR and UK DPA 2018
What We Will Not Do
- Add you to a marketing list without explicit double opt-in consent
- Share your information with any third party for marketing
- Send automated follow-up sequences pretending to be personal
- Pretend to have experience or capability we do not have
- Use high-pressure sales tactics, scarcity prompts, or fake deadlines
- Route your enquiry through layers of qualification before you reach an engineer
Frequently Asked Questions
How quickly will I get a response?
Who will reply to my message?
Do I need to sign an NDA before talking to you?
Is the discovery call really free?
What if I am just exploring and not ready to commit?
Can I visit your office?
Which regions do you serve?
How do I report a security vulnerability in one of your products or websites?
I am a journalist or researcher — who do I contact?
I work with one of your existing clients and need a reference — what should I do?
Still Reading? Take One Small Step.
The hardest part of any project is the first message. Pick one option below — we will take care of the rest.
Book a Discovery Call
30 minutes, no obligation
Send a Project Brief
Written response within one working day
Not sure which to pick? and we will point you in the right direction.