DORA Compliance Services — Digital Operational Resilience Act
DORA sets a single EU rulebook for how banks, insurers, investment firms, payment and crypto-asset providers manage ICT risk — and, for the first time, brings critical ICT third-party providers such as cloud platforms under direct EU oversight.
It has applied since 17 January 2025. Mutex Systems helps EU financial entities, UK firms with EU operations and the technology suppliers that serve them build the five DORA pillars and evidence them for supervisors.
- Category
- Compliance Framework
- Jurisdiction
- European Union
- Issuing Body
- European Union (with ESA technical standards)
- Current Version
- Regulation (EU) 2022/2554 — applies from 17 January 2025
- Who It's For
- EU financial entities, UK and global firms with EU-regulated subsidiaries, and ICT service providers (including software and managed-service suppliers) to the EU financial sector.
Core Domains
A Practical Compliance Path
- 01
Applicability & gap analysis
Map entity type and proportionality, then assess each pillar against DORA and its technical standards.
- 02
Third-party register
Build and maintain the register of information for all ICT contracts and identify critical or important functions.
- 03
Incident & testing programme
Implement incident classification and reporting, and plan resilience testing including TLPT where required.
- 04
Board sign-off & evidence
Management body approval of the ICT risk framework and an evidence set for the competent authority.
Pragmatic, proportionate, testable
We apply proportionality from the start, so smaller entities do not build controls they do not need, and we prove resilience through testing rather than policy alone.
- Register of information built from your contracts
- Major-incident criteria and reporting templates
- Penetration testing and red teaming aligned to TLPT expectations
DORA chapter by chapter, with a live third-party register
grComply carries DORA’s chapters and articles as a framework, a real ICT third-party register, incident deadline tracking and TLPT evidence, cross-mapped to ISO 27001 and NIS2.
- Register of information with contract and criticality data
- Major-incident classification and reporting timeline
- TLPT and testing evidence stored against the right articles
- Board approval tracking for the ICT risk framework
grComply is Mutex Systems' own multi-tenant GRC automation platform — the framework library, hybrid scanning, risk and audit workflow, and AI-assisted compliance behind every point above are live in production today.
See How grComply WorksCommon Questions About DORA
What is DORA regulation?
DORA (the Digital Operational Resilience Act, Regulation (EU) 2022/2554) is an EU regulation that requires financial entities to manage ICT risk, report major ICT incidents, test their digital resilience and manage ICT third-party risk. It has applied since 17 January 2025.
Does DORA apply to UK firms?
DORA applies to financial entities authorised in the EU. UK firms are affected if they have EU-authorised subsidiaries or provide ICT services to EU financial entities, which will pass DORA contractual requirements down to them. In the UK, the FCA and PRA operational resilience rules apply instead.
What is the DORA register of information?
A structured register of all contractual arrangements with ICT third-party service providers, including which support critical or important functions. Competent authorities can request it, and it feeds the EU’s oversight of critical ICT providers.
What is TLPT under DORA?
Threat-led penetration testing — an intelligence-led red team exercise on live production systems. It is required for significant financial entities identified by their authority, typically at least every three years.
Ready to Start Your DORA Programme?
Send us your current posture and timeline. Within two working days you will receive a written response and a proposed scoping call.